Is your internet connection not working as usual? First check whether there are any disruptions or maintenance work at your provider.
Step 1: Check the lights on your modem/router.
a. Check the status of the modem’s status lights.
With a Draytek modem, this is usually DSL for the internet, WLAN for WiFi, and LAN for wired internet.
Step 2: Restart your modem/router.
a. Unplug the power cord of the (Wi-Fi) modem from the wall outlet.
b. Wait 1 minute.
c. Plug the power cord back into the outlet.
d. Wait at least 5 minutes. Your (Wi-Fi) modem will then have completely restarted.
e. Check the status of the modem’s status lights. If these lights are not continuously lit, there may be another problem.
With a Draytek modem, this is usually DSL for the internet, WLAN for WiFi, and LAN for wired internet.
Step 3: Connect to the correct network.
Sometimes your Wi-Fi device may accidentally connect to a nearby network. This can cause your internet to slow down. Therefore, check whether you are connected to your own network. If you have not set up your own network name, the network name usually starts with draytek. You can also find this on the bottom of the router, along with the corresponding password.
If you are not connected to the correct network, it is best to forget the connection and then reconnect.
Are you having trouble figuring it out? Please contact us.