Shomi, your personal AI assistant

Shomi screens calls, creates transcripts, summarizes conversations, and organizes follow-up actions in a clear and concise manner. This allows teams to stay focused on customers, candidates, and colleagues.

What Shomi does for you

Call screening

Let Shomi answer incoming calls when you’re on the phone, focused on work, or want to filter out an unknown number. Shomi asks the caller the reason for the call and converts their intent into a clear text message.

Call analysis

During or after a conversation, Shomi can generate a summary, transcript, translation, or list of action items. This way, you don’t have to take as many notes, and you’re less likely to miss any agreements.

Smart voicemail

Voicemail messages are converted to text, so you can quickly see what the message is about and respond whenever it’s convenient for you.

Meeting analysis

Record meetings using Shomi, have conversations summarized, and receive action items or meeting minutes via email. Handy for client meetings, internal meetings, and follow-ups.

From discussion to action, without duplicating efforts.

Shomi helps make information from conversations immediately actionable. This includes transcripts, summaries, action items, and context for your CRM or team handoffs.

Filter calls and avoid unnecessary interruptions.
Automatically record appointments, questions, and next steps.
Use summaries for email, CRM, or internal follow-up.
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Check out the key features

These short videos show how Shomi uses AI within Contact Suite to make voicemails, conversations, calls, and meetings smarter.

Call screening

See how Shomi helps filter and summarize incoming calls.

Call analysis

Get summaries, transcripts, and action items directly from the conversation.

Smart voicemail

Read voicemail messages as text and respond more quickly to what’s important.

Offline meeting analysis

Have meetings summarized and make action items immediately actionable.

AI with a focus on data usage

Because Shomi can analyze conversations, it is important to use the feature carefully. Inform the people you are talking to when recording or analysis begins, and use the feature only when it is consistent with your organization’s policy.

No training on user data

User data is not used to train AI models.

European hosting

The underlying AI services are hosted in Europe in accordance with the available instructions.

Retention periods

Transcripts and recordings are retained for a limited period of time; voicemail transcripts are stored separately.

Deletion possible

Call details can be deleted from the call summary when they are no longer needed.

Getting started with Shomi