Contact Suite: business telephony for every workstation
With Contact Desktop, Contact Mobile, Contact App for Web, and Contact App for Teams, every employee has the same availability, calling features, and contact information on their desktop, mobile device, browser, and Microsoft Teams.
The four components of Contact Suite
- Internal phone book, dialer, and call history
- Chat, Presence, and Device Selection
- Call forwarding, call queues, meetings, and Shomi settings
- Dashboard showing availability, status, and caller ID
- Contacts, Favorites, Recent List, and Keyboard
- App or cell phone calls, conference calls, voicemail, and chat
- Home, contacts, calls, Qboard, and dialing pad
- Options for incoming and outgoing calls
- Voicemail, profile options, call forwarding, audio, and queues
- Contacten, calls en Qboard in Teams
- Phone calls, voicemail, and profile options
- Manageable distribution via Microsoft Teams
Contact Suite in practice
The centralized workplace for office telephony
A compact softphone interface with an internal phone book, dialer, call history, and chat, all in a clear, organized screen.
Business phone service on iOS and Android
The mobile dashboard displays status, caller ID, availability, profile information, and queue status directly on the phone.
Phone calls directly in the browser
The browser interface gives users access to the home screen, contacts, calls, Qboard, settings, and profile options without the need for a heavy desktop installation.
Telephony Integrated with Microsoft Teams
The Teams app brings together contacts, calls, Qboard, and calling options within the environment where many teams work every day
From phone calls to availability, wait times, and follow-up
Contact Suite is designed around the daily phone workflow: quickly finding someone, displaying the correct number, handling incoming calls, transferring calls when necessary, and keeping information available for follow-up.
Getting started with Contact Suite